Privacy Policy

At Grab Zoon Grocery, we pledge to protect your privacy and ensure that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

To provide high-quality service, we collect the following:

• Personal Identification: Name, email address, phone number, and delivery address provided during registration or checkout.
• Order Details: Information regarding the products you purchase from our store.

2. How We Use Your Information

• Order Fulfillment: To process transactions and deliver groceries to your doorstep.
• Customer Support: To respond to inquiries and provide assistance.
• Personalization: To remember your cart items and show relevant product filters.
• Communications: To send order updates or occasional promotional offers.

3. Payment Security

Cash On Delivery (COD): For COD orders, we only use your contact information to verify and complete the physical delivery.

4. Information Sharing

We do not sell, rent, or trade your personal information. We only share data with:

• Delivery Partners: Strictly for the purpose of completing your product delivery.
• Legal Authorities: Only when required by law or government regulations.

5. Data Security

We take reasonable technical measures to protect your data. However, please remember that no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. You may also opt-out of marketing messages at any time.

By using our website, you agree to the terms of this Privacy Policy.